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Terms of Sale

1. Purpose and acceptance of Terms and Conditions
2. Validity
3. Criteria for placing your order
4. Orders
5. Prices of products on the site
6. Secured payments
7. Order deliveries
8. Product return and reimbursement
9. Retention of ownership 
10. Responsibility
11. Intellectual property
12. Applicable law and competent jurisdiction
13. Marketing email
14. Information and Freedom
15. Terms and conditions of use of ROSEDEAL coupon on www.sampar.com

 

1. Purpose and acceptance of Terms and Conditions

The PARLABO Sas company site – hereinafter referred to as sampar.com - is an online sales site that can be accessed by all users on the Internet at www.sampar.com. It is published by PARLABO Sas – owner of the SAMPAR brand – with capital of 1 748 000 Euros, whose headquarters is located at 20 avenue du Maine 75015 Paris. The company is registered in the Paris Business and Companies Register under SIREN number 330213331. Mr. Patrick Sounigo, managing director of PARLABO Sas, is responsible for publication. This internet site is hosted by Equinoa Hébergement, 11 bis rue Bachaumont 75002 Paris. This site makes it possible for the PARLABO company to offer the Internet “User” the possibility to purchase all the SAMPAR brand products. To simplify the application of these conditions, it is agreed that the User and SAMPAR will be referred to as “the Parties” and “the Party” individually, and that the User who has placed an order will then be referred to as the "Buyer". The User’s rights and obligations also apply to the Buyer. An order placed by the User will not be deemed valid until the latter has read and accepted these terms and conditions without reserve, however acceptance is conditioned upon the User's signature. In accordance with the provisions of Article 1316 to 1316-4 of the Civil Code, supplemented by Decree No. 2001-272 of 30 March 2001, adopted for the application of Article 1316-4 of the Civil Code regarding electronic signatures, an order may be validated as mentioned in Article 3.3 below, by an electronic signature, which has the same value between the Parties, as a handwritten signature. These conditions apply to the exclusion of all other documentation.

2. Validity 

These terms and conditions are valid beginning on 1 January 2010. However, the PARLABO Sas company - owner of the SAMPAR brand – reserves the right to change the contents without advance notice. These changes will be applicable only to users who have read and accepted them when ordering.

3. Criteria for placing your order 

All the products offered are for sale only to individuals. Companies, associations and all other for profit or non profit organizations must contact PARLABO Sas. Products are marketed only to clients whose delivery address is located in one of the following countries: Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, France (and Corsica), Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, the Czech Republic, Romania, the United Kingdom, Slovakia, Slovenia, and Sweden. All promotional offers will not be valid unless the following conditions are met: time limitations for the validity of the offer in question and availability of stock.

If one or more products are not available after your order is placed, you will be informed by mail within 48 hours. The amount of your order will be recalculated and you will be debited for the amount of the merchandise shipped. If your entire order is not available, you will be notified by mail and you will not be debited. In case of changes - cancellation, withdrawal - you may also contact our client service by telephoning 01 53 93 96 30. If client service informs you that your order has already been shipped, you cannot cancel it, you may simply return the order to us it at your expense, in its original, unopened packaging.  In accordance with Article L. 111-1 of the Consumer Code, we are hereby informing you that you must be aware of the nature of the SAMPAR products that you wish to order. The photographs, graphics and descriptions of the products offered for sale are for information only and are not binding upon the seller.

4. Orders

When the order is confirmed by clicking the “Validate my shopping bag” button, the Buyer states that she has accepted the terms and conditions. When the order is placed, a detailed receipt containing all the items selected will be sent to the Buyer at the email address she has given. This receipt will specify the exact amount billed as well as the method of delivery. This receipt verifies that the order has been accepted and validates the transaction. The Buyer agrees that the PARLABO order registration systems are proof of the nature of the agreement and its date. However, in case of a dispute with the Buyer, PARLABO Sas reserves the right to cancel any order and the Buyer’s payment. PARLABO Sas also reserves the right to cancel all orders that seem irregular - a large quantity of the same product, an abnormally high priced order, request for the order to be delivered to a country not mentioned in Article 3 of the terms and conditions, orders placed in a currency other than the Euro.

5. Prices of products on the site

The prices on the site are in Euros only and include taxes – at the VAT rate applicable on the date of purchase – and may vary during the year. The prices billed are those in force on the day the order is placed. In case the VAT rate changes, PARLABO Sas will automatically apply the new rate to the order. The product prices do not include shipping costs, but they will be shown in the shopping bag when the order is placed.  PARLABO Sas may change the sale prices of the products at any time. The Buyer will be notified regarding changes before any order.

6. Secured payments

Data regarding personal information and bank card payment methods are secured by an encryption process. Payment information is never stored and is transmitted securely to our payment partner, CIC. All orders are payable in Euros. The Buyer may use bank cards, PAYPAL or Kwixo on the SAMPAR site.To pay for an order using a credit card, the Buyer must use one of the following: Visa, MasterCard and American Express. The Buyer guarantees PARLABO Sas that the Buyer is authorized to use the payment card selected, when the order was placed.  In case of non payment, PARLABO Sas will automatically cancel the order.  Penalties equal to the legal interest rate plus 5 points – but not exceeding the attrition rate applicable on the date the dispute began - will automatically be applicable to amounts not paid beginning ten days after the invoice date or upon notification that the bank payment was rejected. If a payment for an order is delayed, delivery of any new order can be suspended notwithstanding these dispositions. To combat Internet fraud, the information regarding your order may be transmitted to a third party for verification. In order to ensure the security of payments made using bank cards, the Client will transmit the card security code (CVV) to Cybersource.The Client must have an account to pay using PAYPAL or Kwixo. If the Client wishes to pay for her order using PAYPAL, she will validate her shopping bag, select pay with PAYPAL, indicate her bank information and the order will be validated and paid.

7. Order deliveries

France :

The products will be delivered by COLISSIMO to the address indicted by the Buyer in the order within the following timeframes:
Metropolitan France (including Corsica) = 5 working days maximum
International :
The products will be delivered by DHL Express to the address indicted by the Buyer in the order within the following timeframes :
24 hour to 48 hour maximum
The shipping costs are free for every order over 50 euros.
Additional & extra customs fees may be applied for Switzerland, Norway, Iceland, Andorra, Monaco. These extra fees are on the Buyer's charge.

8. Product return and reimbursement

The Buyer may return products according to the following conditions: The products must be returned to PARLABO Sas in perfect condition to be resold, in their original condition, with the packaging unopened. The client is responsible for shipping fees for returns. Packages without postage or with insufficient postage will not be accepted. In case PARLABO Sas is responsible for an error in shipping the products or in case a product is defective, the Buyer will be reimbursed for fees for the return. PARLABO Sas will accept returns of any item purchased on the site if it is returned within 14 days from the date of receipt by the Buyer, according to Article L. 121-20 of the Consumer Code. To return an item the Buyer must follow the instructions below: Use the original packaging to return the product.
Send the package to the following address:

PARLABO Sas
Service Client e-commerce
20 avenue du Maine
75015 PARIS

The Buyer is responsible for any risk linked to retuning the product. If the procedure and timeframes indicated above are not followed, the Buyer cannot make any claim that the products delivered do not conform or that they have any apparent defect, as they are then deemed to conform and to be free of any apparent defect.  Within 14 days after receiving the returned order PARLABO Sas will send a check as reimbursement for any order that is cancelled.

9. Retention of ownership

PARLABO Sas retains full ownership of the products sold until the payment including fees and taxes is collected.

10. Responsibility

PARLABO Sas cannot be held responsible for breach of contract in case a product is out of stock or unavailable because of force majeure, disruption, a partial or complete postal service and shipping and/or communications strike.  PARLABO Sas cannot be held responsible for any indirect damages that may occur as a result of purchasing the products.  PARLABO Sas will not be held responsible for any loss of data or files. The Buyer is responsible for taking all necessary precautions.
PARLABO Sas is not responsible:

1. for any interruption of the site
2. for the occurrence of any viruses;
3. for any inaccuracies or omissions regarding the information available on this site;
4. for any damage resulting from fraudulent intrusion by a third party leading to the modification of information made available on the site.
5. for any direct or indirect damage in general, whatever the cause, origin, nature or consequences especially including costs that may arise from purchasing goods offered on the site, loss of profits, clientele, data or any other loss of goodwill that may arise from accessing the site or being unable to access the site or due to relying on any information coming directly or indirectly from the latter.

11. Intellectual property

In accordance with the laws governing literary, artistic and other similar rights, this Site and all the elements, brands, drawings, models, logos, graphics, etc. found in this Site as well as their compilation is the exclusive property of PARLABO Sas, the latter does not grant any license or any other right than that of viewing the Site. The reproduction or use of all or part of these elements is authorized solely for information purposes only for personal and private use; any reproduction or use of copies for other purposes is expressly prohibited. Any other use without the prior written consent of PARLABO Sas constitutes infringement and is punishable under the Intellectual Property Law.

12. Applicable law and competent jurisdiction

Sales of PARLABO Sas products are subject to French law. In the absence of an amicable agreement, the Court of Paris will be the competent jurisdiction for any dispute regarding the interpretation, execution or breach of contract between PARLABO Sas and the Buyer, even when there is more than one defendant.

13. Marketing email

PARLABO reserves the right to contact its client(s) via marketing email related to previous purchases.

14. Information and Freedom

The information collected by PARLABO Sas during any order placed by the Buyer is necessary for PARLABO Sas to manage the order. In accordance with the Data Protection Act No. 78-17 of 6 March 1978, the Buyer has the right to right to access, correct, oppose and remove data related to the Buyer at PARLABO Sas by writing to client service:

PARLABO Sas
Service Client@commerce
20 avenue du Maine
75015 PARIS
or by telephoning 01 53 93 96 30

15. Terms and conditions of use of the ROSEDEAL coupon on www.sampar.com

1) Use of the ROSEDEAL coupon

ROSEDEAL coupons are valid only on the www.sampar.com site from November 23, 2012 to December 23, 2012 (included) on all our references, while stocks last.  A ROSEDEAL coupon entitles the user to 80€ in purchases from the www.sampar.com site and is not divisible and cannot be used in conjunction with other offers, gift cards or coupons.  In addition, ROSEDEAL coupons are valid for one-time use only.  If the buyer uses a ROSEDEAL coupon for a purchase inferior to its nominal value, in no case will any reimbursement of the difference be accorded.  ROSEDEAL orders may not benefit from free gifts with 60€ purchases on www.sampar.com, unless the total amount to be paid is at least 60€.

2) Product returns and refunds during the 14-day period

a)    Product return during the 14-day period

Products may be returned by the Buyer, respecting the following conditions:

It is imperative that a product be returned to PARLABO Sas in perfect, like-new condition and in its original packaging – packaging unopened and product unused.  Return shipping is the responsibility of the customer. Packages without postmark, insufficient postage or incorrectly wrapped will not be accepted.  In the event of a shipping error on behalf of PARLABO Sas or defective products, a free return shipping form will be sent to the Buyer (for French metropolitan residents only).  For orders delivered outside of the French Metropolitan area, and in the event of a shipping error of products by PARLABO Sas or defective products, return shipping costs will be refunded by bank transfer to the Buyer’s account.  PARLABO Sas accepts the return of all articles purchased on the site postmarked within the 14-day period following the reception date of the package by the Buyer, in accordance with Article L. 121-20 of the Code of Consumption.  In order to return an article, the Buyer must adhere to the following instructions:

1. When possible, use the original shipping material to return the product in perfect condition and in its original packaging.

2. Send the package to the following address:

PARLABO Sas, Service Client @commerce ROSEDEAL
20 avenue du Maine
75015 PARIS

All risks related to the return of the product are the responsibility of the Buyer. Failure to comply with the above procedure and time limits will invalidate any Buyer claim concerning the delivery of faulty or substandard goods, such goods being therefore presumed sound.

For a product return, a new voucher will be sent to the Buyer, if directly requested of PARLABO via the contact form http://www.sampar.com/fr/contact during the 14-day period following the reception of the ROSEDEAL order.  This coupon will be valid for 15 days and usable under the same conditions listed above (see 1).

b)    Product refund during the 14-day period

PARLABO Sas will refund during the 14 days following reception of the return of any cancelled order, only the amount paid by the Buyer on the sampar.com site.  If the net amount to be paid is 0€, PARLABO will not accord any reimbursement.  No refund of any ROSEDEAL coupon will be accorded by PARLABO Sarl, either partially or wholly.

3. Product return and refund after the 14-day period:

ROSEDEAL orders cannot be exchanged or reimbursed after the expiration of the period of withdrawal (a period of 14 days starting from the date of reception of the order by the Buyer).

4) ROSEDEAL orders and SAMPAR ADDICT

Only the sum paid on the www.sampar.comsite will be taken into account for the SAMPAR ADDICT program.

 

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