Confidentiality Policy

Updated on May 25th, 2018

A new regulation from the European Union, called General Data Protection Regulation or GDPR, comes into effect on May, 25th 2018 to reinforce people’s rights about their personal data.

We have updated our Confidentiality Policy in order to give more information about the way SAMPAR Paris protects your private life, with some explanations about the way to exercise your rights in what concerns your data.

The aim of this Policy is to:

  • Explain you which personal data we collect, what for we collect and use them and with who we share them;
  • Define your rights and choices concerning the personal data we collect and use and explain how we protect your private life.

Who is responsible for data processing?

PARLABO Company – 20 Avenue du Maine 75015 Paris, France – is responsible for the processing of all collected personal data.

For any question about this policy or about your rights, you can send, as tells the law, a request with a valid proof of identity to the address below or through our contact form available on our website.

What are the collected data, when are they collected and to what purpose?

When you create your customer account, when you want to checkout or when you subscribe to our newsletter, we collect some personal data.

These data can be your name, your family name, your address and your email address, your phone number and possibly another address if the delivering address is different from the invoice address.

Moreover we collect your IP address, your username and password, your phone number, your purchase history and your preference in terms of “cookies”, in order to allow us to answer questions about your orders and to optimize our website.

The data relative to your orders are collected when you checkout and pay your order for their accounting, fiscal, financial and administrative processing. These elements are the invoiced amount, the date, the time, the promotional offer optionally used as well as details on the transaction.

When you subscribe to our newsletter we collect with your approval your mail address in order to be able to send you our information.

Eventually we use aggregated and anonymous information in order to test our informatics systems, to do research, to analyze data and to create marketing and promotional models.

Google Analytics Use

Our website uses Google Analytics, a service of web analysis of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help analyzing the use of the website by its users. The information generated by “cookies” concerning your use of thewebsite is generally transferred to a server of Google based in the United States and stored there. We have activated the anonymization of the IP address on our platform so that your IP address is previously shortened by Google in the countries of the European Union or in the other countries that have signed the Agreement on the European Economic Area. Google will use this information in the name of Sampar to estimate your use of the website and to compile reports on its activity. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other Data of Google. You can refuse the use of cookies by selecting the parameters on your browser, but please note that if you do so, you may not be able to use all our website’s features. You can also prevent Google from collecting data generated by “cookies” and concerning your use of the website (including your IP address) and the processing of these Data by Google by downloading and settling the browser plug-in available on the following link: https://tools.google.com/dlpage/gaoptout/?hl=en-GB. For an overview of the policy of confidentiality of Google, click here: https://www.google.com/analytics/learn/privacy.html?hl=en-GB

Preservation, modification and deletion of data

We keep your personal data as long as necessary to supply you a performing customer service and to allow us to make commercial decisions based on data about offers, conformity with our legal obligations and issues’ resolution.

On your request, we will delete or make anonymous your personal data so you cannot be identified anymore, unless the law authorizes us or forces us to keep some personal data, in particular in the following situations:

  • If there is an unsolved problem concerning your account, as an unpaid order, a complaint or an unsolved issue, we will preserve the personal data we need until the problem is solved;
  • If we have to keep the personal data because of legal, fiscal, accounting and audit obligations, we will preserve the personal data needed over a certain period required by the law;
  • If these data are required for our justifiable commercial interests, such as fraud prevention or our users’ safety.

The share of your data

We do not reveal your personal data to other companies for marketing purposes.

We sometimes resort to the services of other companies to be able to serve you better. Indeed, some of your information is transmitted to subcontracting companies, but always with administrative, technical and physical security measures to protect your data from any disclosure, use, modification or illicit destruction by third parties.

Your rights concerning the protection of your data

According to the Law N 78-17 of January 6th, 1978 concerning computing, files and freedom, that has been modified by the European Regulation 2016/679 of April 27th, 2016 concerning the personal data protection, you have several rights for the management of your data.

The right to information: it is an access right to the data by means of which you can ask us to obtain the confirmation that your personal data are or are not handled by our services. If they are him, you can ask for the copy.span>

The right to rectification: the right to ask us to modify or to update your personal data when they are inaccurate or incomplete.

The right of deletion: on your request we can delete your data for justifiable reasons.

The opposition right or the withdrawal of consent right: if you do not want (anymore) to appear on a file of our bases, it is possible by exercising one of these rights at any moment.

The right to processing limitation: you can ask for the suspension of a processing about yourself if you want to check something (for example: for the exercise of opposition right, we have to check if justifiable motives would justify the pursuit of the processing).

The right to transfer: it is the right to have its personal data transmitted, in a structured format, usually used and readable for the computer to you or to someone in charge of processing, when it is technically possible.span>

The right to define directives concerning to the future of our data after your death: without any directive from you, after a certain time of inactivity, we will delete your data. Nevertheless, your heirs can exercise rights on your data after your death.

You can introduce a complaint if you consider that the processing of your personal data establishes a violation of the regulations. If you want to have additional information on your rights, and more particularly on this last right, visit the website of the Commission Nationale de l’Informatique et des Libertés.

Update of the Confidentiality Policy

We can occasionally update this policy. In case of an important evolution, we will warn you by e-mail. As far as the applicable legislation authorizes it, using our site after such a warning is equivalent to accept the updates of this policy.

Thank you for reading our Confidentiality Policy. If you have questions on this Policy, contact the person in charge of data protection by using the contact form of our site or by sending a mail to the following address: PARLABO – 20 avenue of Maine – 75015 Paris – France.