An order can only be delivered to one postal address. If you wish to send several products from the same order to several addresses, you will need to create an order for each of the desired addresses. We process and dispatch orders on working days only, i.e. Monday to Friday, except public holidays.
During certain periods of the year (particularly late December or mid-August), the processing time for your order may be extended. If this is the case, we will inform you by means of a specific message on the home page, specifying the dispatch dates for orders placed during these periods.
Orders placed on the sampar.com website can be delivered to France and the following European countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland, as well as internationally except Japan, Indonesia, Russia and the USA.
Preparation time Preparation of your parcel before dispatch takes 1 to 2 working days. In exceptional cases, this time may be extended by one or two extra days during periods of very high demand (sales, Black Friday, end-of-year festivities).
Delivery time :
| Delivery mode | Delivery time | Rate | Free from |
| France, home delivery with Colissimo | 3 working days | 5.90 euros | 60 euros of purchases |
| France, at a Colissimo Pickup point | 2 or 3 working days | 4.20 euros | 40 euros of purchases |
| France, by express delivery with Mondial Relay | 3 working days | 3.90 euros | 40 euros of purchases |
| Belgium and Luxembourg, home delivery with Colissimo | 3 working days | 8 euros | 120 euros of purchases |
| Belgium and Luxembourg, in a relay point with Mondial Relay | 3 working days | 4.90 euros | 60 euros of purchases |
| Italy, home delivery with Colissimo | 5 working days | 8 euros | 120 euros of purchases |
| Portugal and Spain, home delivery with Colissimo | 5 working days | 8 euros | 120 euros of purchases |
| Portugal, by Ponto Pack | 5 working days | 6.90 euros | 80 euros of purchases |
| Spainin relay points with Punto Pack | 5 working days | 6.90 euros | 80 euros of purchases |
| Rest of Europe, home delivery with Colissimo | variable | 8 euros | 120 euros of purchases |
| International, packages under 1kg | variable | 29 euros | - |
| International, packages over 1kg | variable | 39 euros | - |
Any order placed on sampar.com may be subject to possible taxes and customs duties in countries such as Switzerland, Norway, Iceland, Andorra and Monaco. These additional costs related to the delivery of one of our products are the responsibility of the customer.
The Company shall not be liable in the event of loss, shipment to a wrong address or delay in delivery of a Product, if it can prove that such delay or loss is attributable to the Buyer, to the unforeseeable and insurmountable act of a third party or in the event of force majeure, as provided for in Article L. 221-15 of the French Consumer Code.